BOUTIQUE B&B NÚMERO CUATRO
GUEST COMPENDIUM
Below is information about staying with us - to select a particular item, click the linked item in the Index
Please note the specific items relating to Emergency, Hot water, Drinking water and WIFI access.
INDEX
WELCOME
Welcome to our beautiful B&B in the historic heart of Benissa.
With its grand palatial homes built and owned by the wealthiest and most influencial townspeople of the past, Carrer dels Desamparats is considered one of the most important streets of Benissa.
Standing at number 13 was the Palacio Benavent, once the home of local writer and composer Ricardo Benavent y Feliu (1848-1929). After his death the property was bequeathed to his sons who divided the house in two. The two newly created homes were then added to the numbers of Carrer de l’Ángel, 6 and 4.
The house at Ángel 4 became abandoned and was left to crumble until the mid 1990s when it was lovingly brought back to life by a new owner. Subsequent owners, ourselves included, have enhanced what was already a beautiful house to make it the boutique hotel it is today.
We hope you will enjoy your stay with us in these wonderful surroundings.
AIR CONDITIONING
Each room has its own heating and cooling air conditioning unit, operated by way of the remote control on the wall.
Heating - provides heating only and is best set on 20/22º
Cooling - provides cool air only and is best set at 20º
Fan
There is also an auto option which operates for hot and cold, maintaining whichever temperature is in the setting.
If you require any assistance, please don’t hesitate to ask.
Please note that the unit takes a few minutes to test temperatures inside and out before setting itself to operational mode.
BARS AND RESTAURANTS
Our hotel does not operate a bar at this time however there are plenty of options in Benissa.
The closest to B&B Número Cuatro are:
Bocateria Racó – Tapas, sandwiches
La Cultural de Benissa – Menu del Día, mediterranean food and Tapas - temporarily closed
L’Esplai – Tapas, sandwiches - temporarily closed
There are several cafés, restaurants and bars in the town square, with many more around Benissa. Handy links to details of many are listed below:
Bar El Palleter - Tapas and Rices
Pizzería Chaplin - Pizza, pasta and tapas
Cuina de Dos - Bar and grill with classic Spanish choices
34 de San Nicolas - Tapas, home made mediterranean food
Pizzería L'Orenga - Pizza, Pasta, Tapas and Salad
BREAKFAST
We serve breakfast each morning in the dining room beginning at 8.30am and clearing at 10.00am.
It comprises hot dishes cooked to order, a full continental buffet, fruits and a range of drinks. If required, breakfast outside these hours can be arranged.
If you have any specific dietary requirements please inform us immediately so we can cater for you accordingly.
CELLPHONE COVERAGE
Cellphone coverage can be difficult indoors as this building has 16th century building technology and very thick walls (60cm). However you will find coverage either out in the courtyard or on the street in front of the entrance door.
CLEANING
Your room will be serviced daily, unless you request otherwise. Please indicate your preference using the door tag provided.
Please help us conserve our environment: We will change towels for you only when you have placed them on the bathroom floor.
DAMAGE, BREAKAGES AND MISSING ITEMS
Please take care of our home. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents.
Please report these as soon as they occur especially if you accidentally spill something – it’s much easier to clean if we know what it is and act quickly.
We do not normally charge for breakages, but we reserve the right to charge for repair or making good if the damage is significant. We reserve the right to charge for missing items.
DEPARTURE
In the interests of ensuring we can have the room ready for the next guests arriving we require guests to vacate their room by 11.00am on the morning of departure.
In some cases it may be possible to extend your checkout time, but this will be absolutely dependent on following bookings, so must be explicitly approved by us.
EMERGENCY
The building is fitted with smoke alarms and fire extinguishers. An emergency evacuation diagram is on the back of the room door for your information.
In case of fire or any other emergency, if it is safe, please make your way down to the ground floor and out onto the street.
If not, stay where you are and call the emergency services number, 112. This is a free call from any phone.
In the event we are unaware of the emergency, alert us directly by using the intercom at the front door. Press in sets of three pulses until answered. If we are out of the building and do not answer, send a WhatsApp message to 711 003 962.
EMERGENCY LIGHTING
The building is fitted with emergency lighting throughout, including in bedrooms and bathrooms which automatically comes on in the event of a power cut.
Do not be alarmed if it suddenly comes on, as momentary / short periods of power loss are quite common in Spain.
HISTORIC AUTHENTICITY
Due to the historic nature of the building (originally built in the 16th Century), and the need to retain its authenticity, you will notice that some things about the place appear old or well used.
Fittings, closures, tiles, wall distortions, some furniture, and other mismatches are largely reflections of history and the way things were made, along with the general wear and tear of the years gone by.
We trust you will embrace the authenticity of both aspects and enjoy the relevant allure of them.
HOT WATER
Because of the age of the hotel building, electricity is our only heating source which means that our hot water at any time is limited by the size of our boilers.
You will notice that the shower taps have two stages, one for regular pressure and the second for a higher pressure.
On the lower pressure you can expect about 12 minutes of hot shower and on the high pressure something closer to half of that. (Times are for total use in the same period)
IN-ROOM BEVERAGES
A variety of complimentary tea, coffee and milk Tassimo pods are provided in each room, along with milk and biscuits. Individual bottled mineral water is in the fridge. All drinks are replenished daily.
Instructions for the coffee machine are provided here.
Mineral water is also available in the glass bottle to top up the coffee machine as required.
Whilst the tap water is quite safe to drink here in Benissa, some people prefer the option of bottled water.
Please also enjoy the Mistela, from a local bodega in Xaló, with our compliments.
KEYS
You have access to the building and your room 24 hours a day during your stay using keys provided to you when you registered on your arrival.
You hold full responsibility for these keys for the duration of your stay. Because they are security coded, any lost keys will be charged for at €20.00 per set.
LAUNDRY AND IRONING
If required, Benissa has a very good laundrette located in Calle San Josep, 60. Open between 08:00 and 21:30 each day.
We have an iron and ironing table available if required. On request we will deliver it to your room for you.
LIABILITY
We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves, or our employees whilst acting in the course of their employment.
LOCAL PLACES OF INTEREST
Benissa has many places of interest within walking distance of the hotel, the closest being the contemporary art gallery in Casas del Batlle on Carrer Puríssima and the Abargues Museum House on Carrer Desamparats. Please check out the other places and timetables here.
An outdoor market is held every Saturday morning. Head for the Church Square (Plaça Rei Jaume I) and continue on up through the stalls.
As a hub of the Marina Alta, Benissa is central to a number of interesting towns which can be reached within 30 minutes drive from us. Check them out here.
LOST PROPERTY
We are happy to return items that have been left following your departure. The costs of return will be borne by you however there will be a minimum charge of €15.00 to cover postage and packaging by us.
LOUNGE AND COURTYARD
We invite you to relax whenever you wish in our lounge area and courtyard on the ground floor.
The hours between 11pm and 7am are our quiet time and we ask all guests to consider others both inside and outside the building during these times.
LUGGAGE STORAGE
If you would like us to store your luggage, please let us know and we will do so at no additional cost, in a secure room separate from the hotel’s common areas.
MAIN ENTRANCE
From approximately 10pm to 12am till 8am the outer (wooden) front doors will be closed for added security.
Pushing the central portion of the right hand door will afford you access into the vestibule, where you then access the glass door with the hotel key provided, as usual.
Please ensure that the outer door is fully closed, but not latched, behind you after entry.
DO NOT LOCK the glass door when you enter. The door locks automatically when latched properly. Thank you.
PLUG ADAPTOR
If you would like the use of a multi-continental plug adaptor during your stay, we have one available which you can request.
RECEPTION HOURS
We live on-site and will be available to our guests between 8.00am and 8.00pm daily.
To contact us outside of those hours, in the first instance, ring the doorbell outside the main entrance. If we are out of the building and do not answer, please send a WhatsApp message to 711 003 962.
ROBE AND SLIPPERS
Robes (provided in low season) are in the wardrobe and available for your use whilst in the hotel but are hotel property and are not to be removed.
Slippers are provided for all guests. Feel free to take them home with you when you leave, as a souvenir of your stay with us.
SATELLITE TELEVISION
We have Spanish channels – on the TV Remote Input/Sources option, select ‘Digital’ to access the channels.
The second, smaller remote allows access to multiple satellite options - On the TV Remote Input/Source option, select ‘HDMI1’.
The SAT button on the second Remote allows you to select your satellite and channels:
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Astra 1: German, Spanish, French, American + more
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Hotbird: Russian, Thai, Italian, Arabic + more
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Astra 2: English
SMOKING
Smoking is NOT permitted within any part of the hotel building, NOR within 10 metres of the hotel entrance. There is a lovely park bench under the trees near the Riberer Monument - to the right at the bottom of the steps from the entrance of the hotel.
Please note that offending guests may be asked to leave immediately and may be liable for professional cleaning of any rooms; along with forfeiture of any outstanding balance of nights booked but not taken through early departure.
TERMINATION POLICY
Boutique B&B Número Cuatro reserves the right, at its discretion, to terminate, without notice, an individual’s stay where deemed necessary through unacceptable behaviour or as a result of actions which are likely to endanger or offend others.
(Please note that non-compliance of our non-smoking policy may constitute termination). In such circumstances any outstanding account must be settled, and no refunds will be made.
UMBRELLA
Even in summer, perfect sunny days cannot be guaranteed so we have provided an umbrella in the room for your use in the event of a rainy day during your stay.
WIFI
We have high speed fibre broadband coming into the hotel which is free to guests from our many WIFI repeaters throughout the building. Simply choose the best signal where you are from the list of options and enter the password; mangaweka
This is a common password to all repeaters.
If there is anything else we can assist you with during your stay, do not hesitate to ask.
We want to ensure you have a happy stay in our hotel and in our town.